Oct 27, 2026 · @Shawn
If your domain, email, or hosting lives at GoDaddy, we'll probably need to get in there at some point. Pointing your domain to a new website, setting up email, fixing a setting so your contact form works again. All normal stuff.
The old way was to send over your username and password. Please don't do that. Your GoDaddy login controls your payment info, your domain, and everything tied to it. If it ends up in the wrong hands, it's a real headache to fix.
GoDaddy has a better option called delegate access. You invite us, we sign in with our own account, and you decide how much we can do. You can change it or take it back anytime. This guide walks you through it, and it only takes a few minutes.
Think of it like giving a contractor a key to one door instead of handing over your whole keyring. We can open and work on the products in your account, but we never see your password.
No matter which access level you choose, a delegate can't:
You stay the owner of everything. That doesn't change.
That's it on your end. GoDaddy sends us an email invite, and you'll get a notice once we accept.
One thing to know: invites expire if they aren't accepted within 48 to 72 hours. Send us a quick note when you've sent it so we can accept it right away. If it does expire, just send a new one the same way.
GoDaddy gives you four options. Here's what each one means in plain terms.
Lets us work on your domains, hosting, email, and other products in your account. We can't buy anything or see your payment info. This covers most website and email projects.
Lets us manage your domain settings and nothing else. This is a good fit if all we need to do is connect your domain to your website or email.
Everything in Products & Domains, plus we can buy new products or renewals using the card already on your account. We still can't see the card itself. Only choose this if you want us to handle purchases or renewals for you. We'll tell you if a project needs it.
Keeps us connected to your account, but we can't open or change anything. This is a nice middle ground between projects. When you need us again, you just bump the level back up instead of starting over.
If you have several domains and only want us working on one of them, GoDaddy lets you do that with domain folders. After we accept your invite, you put that domain in a folder and give us access to just that folder.
It's a few extra clicks. If you'd like to set it up this way, tell us and we'll walk you through it. GoDaddy also has a help article on folder permissions if you want to do it yourself.
Go back to your Delegate Access page, find us under "People who can access my account," and change the level or remove us. You don't need to ask us first.
When a project wraps up, it's good practice to drop us down to Accounts Connection Only or remove us completely. We won't take it personally.
No. Delegate access is free and built into every GoDaddy account.
No. We already have our own GoDaddy account. If you're inviting someone else, like another vendor, they'll need a GoDaddy account too. GoDaddy will prompt them to create one if they don't have it.
No. No delegate can see or change your payment methods, at any access level.
Use the direct link above. If you're still stuck, reach out and we'll walk you through it.
Yes. You can cancel a pending invite, change the access level, or remove us at any time from the same page.
If you get stuck anywhere in this process, email us and we'll help you get it done.
